5 Best Practices of Automation in Customer Support (Computers - Software)

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Item ID 2772206 in Category: Computers - Software

5 Best Practices of Automation in Customer Support


Automating the customer support team has got many benefits that would help them solve the issues of the customers and prospects in a better way. Using automated customer support software will help business organizations to get connected to their customers instantly.
5 Best Practices of Automation in Customer Support
-The bots should never take over the human touch
-Using automation to reach customers and FAQs
-Regular Automation Testing is Essential
-Ensuring a Backup System
-Ask for feedback from your customers

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Last Update : 05 December 2023 11:15 AM
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Item  Owner  : Shashi Saurav
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2024-06-14 (0.396 sec)