Starting your profession as a Voice Process Executive | |
Starting your profession as a Voice Process Executive Job Description Primary Task: Provide efficient and professional customer support through inbound and/or outbound phone calls, resolving inquiries and ensuring customer satisfaction. Responsibilities Answer inbound customer calls promptly and professionally. Make outbound calls for follow-ups, surveys, or sales purposes as required. Listen attentively to customer inquiries and concerns, and provide accurate information and solutions. Resolve customer issues effectively and efficiently, escalating complex issues as needed. Document all customer interactions and transactions accurately in the system. Follow established procedures and guidelines to ensure consistent service delivery. Required Abilities: Excellent verbal communication and active listening skills. Strong problem-solving and customer service orientation. Ability to handle multiple tasks and prioritize effectively. Proficiency in using computer systems and call center software. Role: Voice Process Executive Experience: 0 to 2 yrs Qualification: Any Basic Degree Salary: Based on Previous work Experience Location: Chennai No of Vacancies: 8 Vacancies Submit your Resumes Now to our HR HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 21 March 2025 2:57 PM Number of Views: 15 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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