Semi Voice Process Knowledge Develop Your Career with Us | |
Semi Voice Process Knowledge Develop Your Career with Us Job Description We are looking to hire passionate, customer-focused people as Semi-Voice Process Executives. Contributing to the provision of outstanding customer service via chat, email, and phone calls will be a key component of this position. What you will do: Interact with customers through various channels, including chat, email, and phone calls. Address customer inquiries, resolve issues, and provide relevant information and assistance. Build strong rapport with customers and ensure their satisfaction. Accurately document all customer interactions in the company's CRM system. Meet individual and team performance targets, such as response times, customer satisfaction scores, and resolution rates. What we need: Excellent written and verbal communication skills in English. Strong listening and comprehension skills. Excellent customer service orientation with a focus on customer satisfaction. Basic computer skills, including proficiency in using CRM systems and other relevant software. Ability to multitask effectively and manage multiple customer interactions simultaneously. Role: Semi voice process executive Experience: 1 to 5 yrs Qualification: Any basic degree Location: In and Around Chennai No of Vacancies: 6 Salary: from 25K per month Interested Candidates can contact the HR for Interview Appointment Warm Regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 30 December 2024 1:58 PM Number of Views: 27 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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