Potential applicants Desired for Dynamic Voice Process Roles (Jobs - Full Time Jobs)
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Item ID 3143360 in Category: Jobs - Full Time Jobs
Potential applicants Desired for Dynamic Voice Process Roles | |
Potential applicants Desired for Dynamic Voice Process Roles Job Description Do you enjoy assisting people and efficiently answering their phone questions? Are you a clear communicator? Become a member of our vibrant customer service/BPO team in Chennai and represent our business by delivering exceptional customer care and cultivating a good rapport with clients. Your communication abilities and commitment to client satisfaction will be much appreciated in our encouraging and stimulating work environment. Responsibilities: Handle a high volume of inbound and/or outbound customer calls professionally and efficiently. Understand customer inquiries, provide accurate information, and resolve issues effectively and empathetically. Escalate complex issues or unresolved queries to the appropriate departments or supervisors. Meet or exceed key performance indicators (KPIs) related to call handling time, customer satisfaction, and resolution rates. Provide feedback on process improvements and common customer issues to enhance overall customer experience. Adhere to company policies, ethical standards, and data privacy regulations. Qualification: Active listening skills and the ability to understand and empathize with customer needs. Strong problem-solving and decision-making abilities. Good typing and basic computer navigation skills. Ability to handle pressure and remain calm during difficult situations. Education: 8th, 10th, 12th or Above Experience: 0 to 3 yrs Salary: Based on Company norms For Further information contact the Hr With regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 16 April 2025 11:34 AM Number of Views: 26 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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2025-07-01 (0.385 sec)