Your Career Begins Now in the Semi Voice Process | |
Your Career Begins Now in the Semi Voice Process Job Description Responsibilities Respond to consumer questions and offer assistance via phone conversations as well as written correspondence (email, chat, ticketing systems). During calls, actively listen to the requirements and concerns of the consumer and provide clarifications as needed. Provide clear, succinct, and expert written responses to consumer questions via chat and email. Reach or surpass performance goals for both individuals and teams in the areas of customer satisfaction, resolution rates, written communication response times, and call handling. Keep your demeanour professional and upbeat during all correspondence. Respect the company's data security and privacy rules. Skills Active listening abilities and the capacity to successfully comprehend client wants. Quick thinking, problem-solving abilities, and the capacity to communicate ideas both orally and in writing. Basic computer literacy and familiarity with pertinent software programs, such as CRM systems, chat platforms, and email. strong focus on customer service and a sincere desire to assist clients. Role: Semi Voice Process Executive Experience: Freshers Qualification: Any Basic Degree Salary: Based on Previous Work Experience Location: Chennai No of Vacancies: 8 Vacancies Call the HR for Interview Appointment HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 08 May 2025 12:48 PM Number of Views: 15 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
Friendly reminder: Click here to read some tips. |