new to the sector Be a Semi Voice Process Executive (Jobs - Full Time Jobs)
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Item ID 3164848 in Category: Jobs - Full Time Jobs
new to the sector Be a Semi Voice Process Executive | |
new to the sector Be a Semi Voice Process Executive Job Description Are you looking for a position where you can help consumers using both written and spoken communication? Are you a clear communicator based in Chennai with good written and spoken skills? As a Semi Voice Process Executive, you will work with our customer service team in Chennai to efficiently and effectively assist our clients via written and phone channels. We provide a friendly atmosphere where your ability to communicate and commitment to client satisfaction will be greatly appreciated. Responsibilities: Recognise client concerns, give precise information, and professionally and efficiently address questions in both written and spoken communications. Utilise knowledge bases and CRM systems to obtain and deliver pertinent information to clients across various channels of communication. Reach or surpass key performance indicators (KPIs) for customer satisfaction, resolution rates, written response times, and phone handling times. Be sure to always speak and write in a cheerful and professional manner. Take part in training programs to improve your written and verbal communication skills for customer service, process comprehension, and product knowledge. Qualification: Good problem-solving and decision-making abilities. Good typing and basic computer navigation skills. Ability to handle pressure and remain calm during difficult situations, both verbally and in writing. Education: Any Basic Degree Experience: 0 to 3 yrs Salary: Based on Company norms For Further information contact the Hr With regards, HR - Preetha 63855 80670 infohrpreetha29@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 13 May 2025 2:41 PM Number of Views: 20 | Item Owner : Preetha Contact Email: Contact Phone: 6385580670 |
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2025-07-01 (0.379 sec)