Multi-channel communication software | |
Multi-channel communication software, also known as a multi-channel contact center, is software that enables businesses to communicate with customers across multiple platforms, including phone, email, live chat, social media, and SMS, from a single interface. It offers customers the flexibility to choose their preferred communication method and enables businesses to manage interactions efficiently. All communication data is stored in one system, providing valuable insights into customer preferences and behavior. Multi-channel software often integrates with CRM systems and other business applications, further enhancing efficiency. | |
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Target State: All States Target City : All Cities Last Update : 16 June 2025 5:20 PM Number of Views: 27 | Item Owner : Axiom® Contact Email: Contact Phone: +91 1206139000 |
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