Job Opening: For Non-Voice Process – Email & Chat Support | |
Job Opening: For Non-Voice Process – Email & Chat Support Job Description: We are looking for enthusiastic and detail-oriented individuals to join our Non-Voice Customer Support team specializing in Email and Chat communication. The ideal candidate should have strong written communication skills and a customer-centric approach. Location: Chennai Experience: 0 to 3 Years Salary: Best in Industry (Based on experience and interview performance) Qualifications: Any Graduate (BA, BSc, BCom, BBA, BCA, B.Tech, etc.) Undergraduates with good communication skills can also apply Skills Required: Excellent written English communication skills Typing speed of at least 30 WPM with high accuracy Basic knowledge of email/chat platforms Customer service mindset and ability to resolve issues efficiently Ability to work in rotational shifts (if required) Basic computer literacy (MS Office, Internet, etc.) Shift: Rotational shifts (Day/Night), 5 days working Week off on rotation Key Responsibilities: Respond to customer queries via email and chat in a timely and professional manner Resolve customer issues efficiently with a focus on first-contact resolution Maintain detailed logs of customer interactions Collaborate with internal teams to ensure prompt solutions Regards, Sofia HR, 8220184451 | |
Target State: All States Target City : Chennai Last Update : 24 July 2025 11:56 AM Number of Views: 4 | Item Owner : Sofia Contact Email: Contact Phone: 8220184451 |
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