Malayalam Voice Executive Call Center or BPO | |
Malayalam Voice Executive Call Center or BPO Job Description Experience: 0 to 3 yrs Salary: Best in Industries Education: 8th,10th, 12th or Above What You will do: Customer Interaction: Handle incoming or make outgoing calls to customers, primarily in Malayalam, addressing their inquiries, providing information, and resolving issues efficiently and courteously. Problem Resolution: Actively listen to customer concerns, identify the root cause of issues, and provide accurate, timely, and effective solutions. Information Provision: Clearly explain products, services, policies, and procedures to customers in a way that is easy to understand. Documentation: Accurately log all customer interactions and details into the CRM system. Adherence to Standards: Follow company guidelines, policies, and quality standards for all customer interactions. Cross-functional Collaboration: Escalate complex issues to the appropriate departments or senior personnel when necessary. Customer Satisfaction: Strive to achieve high levels of customer satisfaction and first-call resolution. Learning & Development: Continuously update product knowledge and service offerings. Ready to take the leap HR - Maria 88708 33430 infohrmaria04@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 29 July 2025 2:13 PM Number of Views: 5 | Item Owner : Maria Contact Email: Contact Phone: 88708333430 |
Friendly reminder: Click here to read some tips. |