Immediate Openings for Semi Voice Process | |
Immediate Openings for Semi Voice Process Job Description Experience: 0 to 3 yrs Salary: Best in Industries Education: Any Basic Degree What You will do: Non-Voice Communication: Primarily handle customer inquiries and resolve issues through email, live chat, and ticketing systems. This includes drafting clear, concise, and grammatically correct responses. Occasional Voice Support: Handle a limited volume of inbound or outbound voice calls as needed to clarify complex issues or provide direct assistance. Problem Resolution: Actively listen (for voice calls) and carefully read (for non-voice interactions) to understand customer concerns, identify the root cause of issues, and provide accurate, timely, and effective solutions. Information Provision: Clearly explain products, services, policies, and procedures to customers across all communication channels. Documentation: Accurately log all customer interactions and details into the CRM system, ensuring complete and precise records. Adherence to Standards: Follow company guidelines, policies, and quality standards for all customer interactions, maintaining a professional and helpful tone. Ready to take the leap HR - Maria 88708 33430 infohrmaria04@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 31 July 2025 2:21 PM Number of Views: 31 | Item Owner : Maria Contact Email: Contact Phone: 88708333430 |
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