Silent Support, Strong Career Join Our Non Voice Process Team! (Jobs - Full Time Jobs)
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Item ID 3267446 in Category: Jobs - Full Time Jobs
Silent Support, Strong Career Join Our Non Voice Process Team! | |
Silent Support, Strong Career Join Our Non Voice Process Team! Job Title: Non-Voice Process Executive (Email & Chat Support) Location: Chennai Experience Required: 0 to 2 Years Educational Qualification: Any Graduate / Undergraduate (Freshers are welcome) Salary: Best in Industry + Performance-Based Incentives Job Summary: We are looking for energetic and detail-oriented individuals to join our Non-Voice Customer Support team. In this role, you’ll handle customer queries via emails and chat platforms, ensuring quick, accurate, and high-quality responses. This is a great opportunity for candidates who prefer non-telephonic interaction and are skilled in written communication. Key Responsibilities: Respond to customer queries via email and chat support Ensure professional, accurate, and timely communication Escalate unresolved issues to the appropriate departments Maintain records of customer interactions Meet defined KPIs such as response time, accuracy, and customer satisfaction Key Skills Required: Excellent written English communication Good typing speed (45+ WPM with accuracy) Strong problem-solving and comprehension skills Ability to multitask and work in a team Familiarity with customer service tools like Zendesk, Freshdesk, or similar (preferred) Perks & Benefits: 5-Day Work Week Fixed Shifts / Rotational Shifts (based on client) Performance Incentives Paid Training & Certification Cab Facility (as per shift & location) Professional work environment Internal Job Promotions & Growth Path Why Join Us? Be part of a growing customer experience team No calling – focused on written communication Fast hiring process with onboarding support Great for freshers looking to start a career in BPO/ITeS Call HR to Apply Now! Regards, Sofia HR, 8220184451 | |
| Target State: All States Target City : Chennai Last Update : 05 August 2025 4:33 PM Number of Views: 9 | Item Owner : Sofia Contact Email: Contact Phone: 8220184451 |
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2025-08-17 (2.216 sec)