Exciting Opportunity for Graduates – Non-Voice Executive Role in Chennai | |
Exciting Opportunity for Graduates – Non-Voice Executive Role in Chennai Job Title: Non-Voice Process Executive Location: Chennai, Tamil Nadu Job Type: Full-time (On-site / Hybrid based on company policy) Industry: BPO / ITES / Customer Support Experience Level: Freshers & Experienced Candidates Welcome Job Description We are seeking a detail-oriented and efficient Non-Voice Process Executive to join our customer support or back-office operations team. The ideal candidate will handle online queries, process customer requests via email or chat, and ensure customer satisfaction by delivering timely and accurate solutions. Roles & Responsibilities Handle customer queries via email, chat, or ticketing system Accurately update information in internal systems Ensure proper documentation and resolution of requests Follow internal processes and escalation protocols Work with multiple teams for issue resolution Maintain confidentiality and professionalism Meet or exceed daily productivity and quality targets Skills Required: Excellent written communication skills in English Basic computer knowledge (MS Office, web tools) Attention to detail and organizational skills Ability to work under pressure and meet deadlines Customer service orientation and problem-solving mindset Qualifications Minimum: Any Graduate (Any Stream) Preferred: B.Com, BBA, B.Sc, BA, BCA, or equivalent Salary Structure: For Freshers: ₹12,000 – ₹18,000 per month (based on company & shift) For Experienced: ₹18,000 – ₹30,000+ per month (depending on experience and skillset) Shift Allowances & Performance Bonuses may apply Working Hours & Shift Details: Rotational Shifts / Night Shifts (for international process) Day Shift (for domestic or selected roles) 5 days working Perks & Benefits: Health Insurance PF / ESI Benefits Attendance & Performance Bonuses Cab Facility (for night shifts) Skill Development Programs Career Growth Opportunities Who Can Apply? Fresh graduates looking for entry-level ITES roles Candidates with 6 months to 3+ years of BPO / Non-Voice experience Good written English & basic typing skills Willingness to work in flexible shift Regards, Sofia HR, 8220184451 | |
Target State: All States Target City : Chennai Last Update : 07 August 2025 2:14 PM Number of Views: 12 | Item Owner : Sofia Contact Email: Contact Phone: 8220184451 |
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