Permanent job Malayalam Voice Process Executive | |
Permanent job Malayalam Voice Process Executive Job Description Experience: 3 to 7 yrs Salary: Best in Industries Education: 8th, 10th, 12th or Above What You will do: Be the Brand's Voice: You will handle a high volume of inbound and/or outbound customer calls, providing support, addressing inquiries, and resolving issues with professionalism and empathy in fluent Malayalam. Problem-Solve in Real-Time: You will actively listen to customer concerns, quickly identify the root cause of the issue, and provide accurate, timely, and effective solutions to ensure first-call resolution. Uphold High Standards: You will ensure all verbal communication and documentation adhere to our company's quality and compliance standards, maintaining a clear, professional, and positive tone in both Malayalam and English. Drive Customer Satisfaction: You will strive to achieve and exceed key performance indicators related to customer satisfaction, first-call resolution, and average handling time. Maintain Records: You will accurately enter and update customer information and details of the interaction in our database and Customer Relationship Management system. Ready to take the leap HR - Maria 88708 33430 infohrmaria04@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 13 October 2025 4:53 PM Number of Views: 19 | Item Owner : Maria Contact Email: Contact Phone: 8870833430 |
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