Kick off Your Career as a Voice Process Executive (Jobs - Full Time Jobs)

Item ID 3363572 in Category: Jobs - Full Time Jobs

Kick off Your Career as a Voice Process Executive
Kick off Your Career as a Voice Process Executive Job Description Experience: 3 to 7 yrs Salary: Best in Industries Education: Any Basic Degree What You will do: Be the Brand's Voice: You will handle a high volume of inbound and/or outbound customer calls, providing support, addressing inquiries, and resolving issues with professionalism and a helpful attitude. Problem-Solve in Real-Time: You will actively listen to customer concerns, quickly identify the root cause of the issue, and provide accurate, timely, and effective solutions to ensure first-call resolution. Uphold High Standards: You will ensure all verbal communication and documentation adhere to our company's quality and compliance standards, maintaining a clear, professional, and positive tone. Drive Customer Satisfaction: You will strive to achieve and exceed key performance indicators (KPIs) related to customer satisfaction (CSAT), first-call resolution (FCR), and average handling time (AHT). Maintain Records: You will accurately enter and update customer information and details of the interaction in our database and Customer Relationship Management (CRM) system. Ready to take the leap HR - Maria 88708 33430 infohrmaria04@gmail.com

Target State: Tamil Nadu Target City : Chennai Last Update : 16 October 2025 4:43 PM Number of Views: 22	Item Owner : Maria Contact Email: Contact Phone: 8870833430

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2025-10-19 (0.802 sec)