Multinational BPO Semi Voice Process Executive | |
Multinational BPO Semi Voice Process Executive Job Description Experience: 4 to 7 yrs Salary: Based on Previous Experience Challenges: Voice conversations and digital channels (such as chat and email) must transfer seamlessly as the customer experience landscape quickly shifts to a blended, omnichannel support paradigm. The future requires Semi-Voice Process Executives who are proficient in both written and spoken language to provide prompt, accurate, and compassionate resolution in all media. Our goal is to pioneer integrated customer support by providing outstanding customer assistance across all platforms. What you will do: Managing a variety of consumer contacts will be your responsibility. In addition to accurately and quickly responding to customer enquiries via email, live chat, or other non-voice channels, your main responsibilities will involve managing a certain amount of incoming or outgoing voice calls for difficult issues or escalations. You will keep thorough records of every conversation, handle client issues across both channels, and uphold strict standards for written grammar and spoken intelligibility. In order to maximise client satisfaction, your flexibility, effective communication abilities, and dedication to multi-channel service will be crucial. We invite you to apply and explore this exciting opportunity! Warm Regards, HR - Maria 88708 33430 infohrmaria04@gmail.com | |
Target State: Tamil Nadu Target City : Chennai Last Update : 17 October 2025 4:58 PM Number of Views: 10 | Item Owner : Maria Contact Email: Contact Phone: 8870833430 |
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