Semi Voice Process Executive Optimised Customer Service (Jobs - Full Time Jobs)

Item ID 3378419 in Category: Jobs - Full Time Jobs

Semi Voice Process Executive Optimised Customer Service


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Semi Voice Process Executive Optimised Customer Service
Job Description
Who You Are:
Voice Support: You will handle and address consumer questions and concerns over the phone with precision, politeness, and a high level of first-call resolution.
Non-Voice Support: You will manage written correspondence through email and live chat, making sure that answers are precise, succinct, and fully address client issues.
Case Management: To ensure complete traceability and data integrity, you are in charge of accurately and promptly recording and updating all client interactions and resolutions in the CRM system.
Product Expertise: In order to deliver precise information and answers across all channels, you will acquire and preserve a thorough understanding of our goods, services, and internal procedures.
Quality & Compliance: Throughout every engagement, regardless of the channel, you will follow all established quality standards, scripts, and security requirements.

Experience: 4+ yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai

If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply!
HR - Maria
88708 33430
infohrmaria04@gmail.com


Target State: Tamil Nadu
Target City : Chennai
Last Update : 29 October 2025 4:01 PM
Number of Views: 30
Item  Owner  : Maria
Contact Email:
Contact Phone: 8870833430

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2025-11-09 (0.450 sec)