
Malayalam Voice Process Executive good Communication | |
Malayalam Voice Process Executive good Communication Job Description Experience: 3+ yrs Salary: Based on Previous Experience Education: 8th, 10th, 12th or Above What You will do: Be the Brand's Voice: You will manage a large number of incoming and/or outgoing consumer calls, offering assistance, responding to questions, and resolving problems with professionalism and compassion in fluent Malayalam. Real-Time Problem-Solving: To guarantee first-call resolution, you will actively listen to client concerns, promptly determine the underlying source of the problem, and offer precise, prompt, and efficient solutions. Uphold High Standards: In both Malayalam and English (for reporting), you will make sure that all verbal communications and documentation follow our company's quality and compliance standards while keeping a clear, professional, and upbeat tone. Drive Customer Satisfaction: You will work to meet and surpass the first-call resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT) key performance indicators (KPIs). Ready to take the leap HR - Maria 88708 33430 infohrmaria04@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 30 October 2025 4:05 PM Number of Views: 15 | Item Owner : Maria Contact Email: Contact Phone: 8870833430 |
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