Malayalam Voice Process Executive good Communication (Jobs - Full Time Jobs)

Item ID 3379955 in Category: Jobs - Full Time Jobs

Malayalam Voice Process Executive good Communication


Malayalam Voice Process Executive good Communication
Job Description
Experience: 3+ yrs
Salary: Based on Previous Experience
Education: 8th, 10th, 12th or Above

What You will do:
Be the Brand's Voice: You will manage a large number of incoming and/or outgoing consumer calls, offering assistance, responding to questions, and resolving problems with professionalism and compassion in fluent Malayalam.
Real-Time Problem-Solving: To guarantee first-call resolution, you will actively listen to client concerns, promptly determine the underlying source of the problem, and offer precise, prompt, and efficient solutions.
Uphold High Standards: In both Malayalam and English (for reporting), you will make sure that all verbal communications and documentation follow our company's quality and compliance standards while keeping a clear, professional, and upbeat tone.
Drive Customer Satisfaction: You will work to meet and surpass the first-call resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT) key performance indicators (KPIs).

Ready to take the leap
HR - Maria
88708 33430
infohrmaria04@gmail.com


Target State: Tamil Nadu
Target City : Chennai
Last Update : 30 October 2025 4:05 PM
Number of Views: 15
Item  Owner  : Maria
Contact Email:
Contact Phone: 8870833430

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2025-11-07 (0.467 sec)