
Tamil Voice Executive The Implications of Interaction | |
Tamil Voice Executive The Implications of Interaction Job Description Who You Are: Bilingual Communication: You will communicate fluently and professionally in Tamil to resolve customer issues, answer questions, and provide accurate information on products and services. Customer Resolution: You'll aim for high First Call Resolution (FCR), efficiently diagnosing the customer's need, navigating internal systems, and providing effective solutions that satisfy the customer's query. System Documentation: You are responsible for accurate and detailed logging of all call interactions, customer issues, and resolutions into the CRM or ticketing system, ensuring data integrity and a clear audit trail. Quality & Compliance: You will strictly adhere to all call quality standards, company policies, and data security protocols during every interaction. Process Improvement: You will identify and escalate recurring issues or process gaps to the quality and training teams, contributing to continuous improvement in service delivery. Experience: 0 to 3 yrs Salary: Based on Company Norms Education: 8th, 10th, 12th, or Above Location: In And Around Chennai If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply! HR - Maria 88708 33430 infohrmaria04@gmail.com | |
| Target State: Tamil Nadu Target City : Chennai Last Update : 20 November 2025 12:49 PM Number of Views: 1 | Item Owner : Maria Contact Email: Contact Phone: 8870833430 |
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